The SQF system of SUGGESTIONS, COMPLAINTS AND COMPLIMENTS YOU CAN USE TO IMPROVE Universitat Politècnica de València
to improve the services we offer
To provide you with the best academic and administrative services.
is a gift. Therefore, if you have a suggestion, complaint or compliment, let us know
SQF are the communications that you can send us through this system. There are three types of SQF:
This is a proposal enabling us to improve the quality of the services we offer.
This is a reflection of your dissatisfaction with the services we offer.
This is a reflection of your satisfaction with certain services we offer or with the people who provide them.
Be reminded that there is a link to the SQF system on the homepage of the UPV website (the link can be found at the bottom of the page “Suggestions…”) You can also access the form from the “Customer Service” section of the of the university services webpages and the bachelor’s degree and master’s degree webpages.
Desarrollado por el Servicio de Evaluación, Planificación y Calidad (SEPQ) de la Universitat Politècnica de València, 2014
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